Returns & Exchanges
At U.P.garage, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed items. If your garment doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or a full refund.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are still attached and the garment is in its original, unworn condition.
- 3.Ship It Back
Affix the prepaid shipping label provided in your email to the outside of the package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund or ship your exchange within 5 to 7 business days.